Reviews & Feedback

At Direct Factory Furniture, your feedback matters to us. We are dedicated to constantly improve our product offerings and service delivery to ensure the best shopping experience with us. Take the time to see what others have to say about us, or leave a review below to tell us more about your time with us.

Wonderful product and service

NATURAL Rattan Cane Webbing | HEX Circle | 9mm | NATURAL BROWN

Perfect

Item is exactly as advertised, shipping was fast and smooth, communication was excellent. I’m a first time buyer from this company, and it will be the first of many purchases. Am very happy with the service and products. Many Thanks

ASWAN 2 Piece Set Poly Rattan Wicker Large Planter Pot - Black

Great quality products

Company was easy to deal with the product is a great product

ARBUSTO Poly Rattan Wicker Planter Pot - Light Brown

Thanks Shane! Appreciate taking the time to write this 😊

Great product and quick delivery

The rattan webbing is great quality and the delivery turnaround was very quick.

NATURAL Rattan Cane Webbing | HERRINGBONE| NATURAL BROWN

Thanks Joanne 😊
All the best with your project

The chairs are perfect, and Jonathan was outstanding in his service.

MALAWI | Poly Rattan Wicker Outdoor Dining Chair | Brown Grey

Thanks Vonnie 😊
It was a pleasure working with you and we certainly do hope to see you again soon

Cane webbing

Looks good

Thanks Margit 😊

Products met expectations and delivery was timely.

Our pleasure Bob 😊

NATURAL Rattan Cane Webbing | RADIO Square | LIGHT BROWN

Thanks Greg 😊

Mrs

Great service

VALLARTA Poly Rattan Wicker Large Planter Pot - Black

Thanks Corrinne, our pleasure 😊

Excellent delivery. Keep it up.

Natural Rattan Cane Round Core Wicker Pith Spline for Furniture Repair

Thanks Ian 😊

A very positive tranasaction

The quality of the rattan is excellent. I was also very impressed with the rapid delivery of the package to a rural location.

Thanks for taking the time to write this review 😊
We hope all went well with your project

Ratan Weave

Quick delivery thanks. Yet to be used.

NATURAL Rattan Cane Webbing | RADIO Square | LIGHT BROWN

Great quality

PLASTIC Rattan Cane Webbing | HEX Circle | WHITE

Quick delivery, good price. The rattan was a little coarser than I had used previously, and the spline a little more than the 4mm nominal size.

Thank you so much for your review 😊

NATURAL Rattan Webbing | Hex Circle | NATURAL BROWN

Very happy with service and product.
Cupboard doors look amazing now.
Thanks 😁

NATURAL Rattan Cane Webbing | HEX Circle | 9mm | SEMI-BLEACHED

We are so glad to hear this, thanks Nicholas for this positive review 😊

NATURAL Rattan Webbing | Radio Square | DARK BROWN

NATURAL Rattan Cane Webbing | RADIO Square | DARK BROWN

Thanks John

Thomas Furness

I have already replied to your request, however I will repeat it.
I am very happy with the products received and the prompt service, plus your acceptance of my alternative method of payment.

Thanks Thomas. Really appreciate your review

Thomas Furness

Good service, and I appreciate your acceptance of my alternative method of payment

Thanks Thomas for your review 😊

Great product!

The cane is really good quality
Excellent communication and extremely fast dispatch and delivery!
Thoroughly recommend direct factory furniture!
Tracey (NSW)